Terms and Conditions
Effective Date: 03/09/2025
These Terms and Conditions (“Terms”) govern your use of the website www.prodigitalmarketing.co.uk and any services provided by Pro Digital Marketing (“we”, “us”, “our”). By accessing our site or working with us, you agree to these Terms in full.
1. Company Information
Business Name: Pro Digital Marketing
Address: Holly House, Village Road, Chester, CH3 7AS
Email: info@prodigitalmarketing.co.uk
Phone: 01928 246555
2. Services
We offer digital marketing consultancy services, including but not limited to paid search, paid social, analytics, and campaign strategy. All services are delivered under mutually agreed scopes of work, proposals, or retainers.
3. Client Responsibilities
Clients agree to:
- Provide accurate and timely information
- Grant access to necessary platforms (e.g. Google Ads, Meta)
- Respond to requests or approvals within agreed timelines
We are not liable for delays caused by lack of access, communication, or required materials.
4. Fees and Payment
- Fees will be detailed in your proposal or agreement.
- Invoices are due within 14 days unless otherwise agreed.
- Late payments may incur a 5% monthly interest charge.
- Retainer fees are payable in advance at the start of each month.
5. Cancellation and Termination
- Either party may terminate a service agreement with 30 days’ written notice.
- Work completed up to the date of termination will be invoiced pro rata.
- No refunds are issued for work already delivered or retainers paid in advance.
6. Intellectual Property
- You retain ownership of your brand assets and original content.
- We retain ownership of frameworks, processes, or proprietary tools used during delivery.
- Work produced under paid engagements is transferred to you upon full payment, unless otherwise stated.
7. Confidentiality
Both parties agree to keep all project information, data, and business details confidential unless required by law or agreed otherwise in writing.
8. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability under any agreement is limited to the total amount paid for services in the calendar month preceding the event giving rise to the claim.
9. Website Use
By using our website, you agree not to:
- Attempt to breach security or gain unauthorised access
- Reproduce or use our content without permission
- Submit false or misleading information via forms or email
10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Updates
We may revise these Terms at any time. Updates will be posted on this page with the new effective date. Continued use of our services constitutes acceptance of any changes.
If you have questions about these Terms, please contact us at info@prodigitalmarketing.co.uk